iAssure Inc. is a firm registered in Quebec in insurance of persons and in group insurance of persons. This page presents, in plain language, the firm's policies and practices governing personal information: how it is kept and destroyed, who handles it, and how to raise a concern about its protection. It replaces the privacy notice previously published on this site.
Anton Ivanov, President of iAssure Inc., is the person in charge of the protection of personal information:
Anton Ivanov
iAssure Inc.
3575 avenue Bréard, Brossard (Quebec) J4Z 2E3
Email: [email protected]
Phone: (514) 575-6123
Anton Ivanov is also registered as a mutual fund dealing representative with WhiteHaven Securities Inc. Mutual fund accounts and the personal information attached to them are under WhiteHaven's control and responsibility and are governed by WhiteHaven's own privacy policy.
🔗 https://whitehaven.ca/privacy-policy/
This policy covers insurance activities conducted through iAssure Inc. These insurance activities are conducted as other activities (OA) and are neither the business nor the responsibility of WhiteHaven Securities Inc.
We collect the information needed to advise you and to place and service the products you buy, directly from you, and we may receive information from insurers, from a managing general agency processing applications, and from medical professionals with your written consent. Before or at the time collection begins, you receive a written notice of the purposes, your rights, the third parties concerned, and the possibility that information may be handled outside Quebec, and we ask for your consent in a form you sign, including express consent for health information. We do not sell or rent personal information. Disclosures without consent are limited to those the law requires. Before entrusting personal information to a supplier outside Quebec, we assess whether it would receive adequate protection there, as the Act requires.
Medical questionnaires, paramedical results and other evidence of insurability are sent to the insurer and are not kept in our files. The insurer keeps its own copy under its own privacy policy.
We keep your file as a whole while any policy or service relationship is in force, and for at least five years afterward, running from the latest of your last transaction with us, the expiry of the last product without renewal or replacement, and the end of our relationship, the period set by Quebec regulation. At the end of that period the entire file is destroyed: paper is shredded, electronic records are deleted, and storage devices are physically destroyed before disposal.
Anton Ivanov, as advisor and person in charge, collects your information, obtains your consent, maintains your file, decides on any communication to third parties, carries out destruction, and answers requests and complaints about personal information. Our administrative assistant handles client documents and correspondence as part of her administrative work, has signed a confidentiality undertaking with the firm, and has no advisory role. No one else has access to our records.
We protect personal information with physical, organizational and technological measures proportionate to its sensitivity. If a confidentiality incident presents a risk of serious injury, we notify the Commission d'accès à l'information and the people concerned without delay, and every incident is recorded in a register as the law requires.
The Act gives you rights over your personal information, including access, rectification, withdrawal of consent, portability of computerized information you provided, and cessation of dissemination. Write to the person in charge at the address above; we answer in writing within 30 days and verify your identity before releasing anything. If we refuse a request, we tell you why, on what legal basis, and how to challenge the refusal, including by asking the Commission d'accès à l'information to examine the disagreement.
Contact the person in charge at the address above. Your complaint is recorded, acknowledged in writing, examined objectively and free of charge, and answered in writing no later than 60 days after receipt, extendable to 90 days in exceptional circumstances with written notice within the first 60 days. The full process is described in the summary of our complaint processing policy published on this site. An access or rectification request is not a complaint and is answered within 30 days as described above. You may also, at any time, ask the Commission d'accès à l'information to examine the matter (cai.gouv.qc.ca), or, for a concern about our conduct as a registrant, ask the Autorité des marchés financiers to examine your complaint file.
We review this policy whenever the law, our activities, our suppliers or our technology change.
Mutual funds are distributed through WhiteHaven Securities Inc. Insurance products and certain other services are provided through iAssure Inc., a firm in the insurance of persons and the group insurance of persons. Activities conducted through iAssure Inc. are conducted as other activities (OA) and are neither the business nor the responsibility of WhiteHaven Securities Inc.
Information on this website is for general educational purposes only and does not constitute personalized advice. You should consult your own accountant, notary, or lawyer for advice relating to your specific situation.
